02/12/2011
Please send your resume to : Israel Labadie, Operation Manager : israel@loemconsultation.c...
12/09/2011
We are working on a benchmark study for contact center, if you want to participate and rec...
11/08/2011
LOEM adds best-in-class workforce management solution to its portfolio, GMT Planet...
LOEM has built a solid reputation of consulting services. LOEM can help in various areas of your enterprise by :
- Optimizing/creating processes
- Creating adapted schedule models
- Structuring workforce planning and quality management teams
- Long-term, short-term and real-time planning
- Optimizing solutions for call centers
Business partners of Calabrio and CallCopy, we are certified to sell, deploy, train and support their Workforce Optimization solutions.
Coming Soon
Coming Soon
Short interview with LOEM’s President Marie-Helene Savard. Get to know more about the enterprise and its objectives.
Interview with LOEM’s team. Get to know with who you are dealing when working with LOEM.
Mandate: Optimize WFM team processes
Customer:
La Capitale assurances générales
With the help of La Capitale Assurances Générales, WFM team recovered 60% of time resource corresponding at 3 days per week.
Marie-Helene is the author of articles in the media Info Télécom for Comtois & Carignan published quarterly. Those articles are in French only.
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Don’t hesitate to contact us, our support team will be happy to help.
